SHIPPING POLICY

At Solo Watches, we take great care to ensure your luxury timepiece is securely and promptly delivered. Below you will find the details of our shipping process, designed to give you peace of mind with every purchase.

Shipping Destinations

We offer worldwide shipping to most countries. However, some restrictions may apply due to local laws and customs regulations. Please contact us if you're unsure whether we can deliver to your location.

Shipping Options & Delivery Times

UK & EU Shipping: 2-5 business days
International Shipping: 5-10 business days

All orders are processed within 1-2 business days after purchase. Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Carriers

We partner with trusted carriers, including DHL, FedEx, UPS, and Royal Mail to ensure safe and secure delivery of your purchase.

Shipping Fees

UK Orders: Free shipping on all orders.
EU & International Orders: Shipping fees are calculated at checkout based on your location and the size of your order.

Insurance & Signature Requirement

All shipments are fully insured for the total value of the watch. A signature is required upon delivery to ensure the safe arrival of your timepiece. Please ensure someone is available to receive and sign for the package.

Customs & Duties

For international orders, customs fees, import duties, and taxes may apply based on your country’s regulations. These are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for more details.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status and estimated delivery time.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately at support@solowatches.com. We will work closely with the carrier to resolve the issue and ensure your satisfaction.